Contact centre information clerks provide advice and information to clients, respond to queries regarding a company’s or an organization’s goods, services or policies, and process financial transactions using the telephone or electronic communications media, such as email. They are located in premises that may be remote from clients or other operations of the organizations or companies about whom information is provided.
Skill level:
Semi-skilled
Check your Wage
- Salary range for the majority of workers in Contact centre information clerks - from TSh366,414 to TSh1,680,582 per month - 2025.
- A Contact centre information clerks typically earns between TSh366,414 and TSh850,723 gross per month at the start of the job.
- After 5 years of service, this is between TSh401,141 and TSh1,086,616 per month for a working week of 45 hours.
