Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, e-mail or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.
Skill level:
Skilled
Check your Wage
- Salary range for the majority of workers in Information and communications technology user support technicians - from TSh264,884 to TSh3,685,486 per month - 2025.
- A Information and communications technology user support technicians typically earns between TSh264,884 and TSh1,063,637 gross per month at the start of the job.
- After 5 years of service, this is between TSh346,108 and TSh1,560,871 per month for a working week of 45 hours.
